We are currently working
in
Partnership with
QUIP (Kvalita v praxi dnes) in Prague and with Nadácia Krajina
harmónie a Foundation based in Zilina, North East Slovakia.
Together we are assisting
people who
have
learning
difficulties to travel, meet with
each
other
and
explore
the
quality of
services in different countries. We are
all
learning and
discovering more about ourselves and we
are already exploring some great
ideas from our
partners. This
work
is enabled through a European Union
Grundtvig
Grant.
In
March
2011, we had the first of our exchanges
in
Prague and
we also contributed to a conference there on deinsitutionalisation.
We
learnt about
life
in different countries and by doing so we all gained a new
perspective and clarified our own views about what happens in our own
localities too. The emerging more personalised approach in European
social care was part of the debate and there was a strong emphasis on
rights, control and mutual support. We are currently making a video
presentation to summarise the initial visits and our collective
learning.
This is the second Inclusion
Institute will be held at Seamill Hydro in Ayrshire from 20th
to
22nd
September. It is being organised by Inspiring
Inclusion in association with Diversity Matters and Altrum.
During the 3 days of this
event we will
be
bringing
together
a
unique group of
thinkers
and
‘doers’
to create a learning community.
There
will be daily keynote
presentations, workshops
led
by the presenters and facilitators and
time in the evenings for reflection, networking and more learning.
We don't think of this as just an event, but as an
opportunity for key
activists
and policymakers
and
practioners
to
come
together and develop collaborative ideas on how to
progress
inclusion
in Scotland. Topics include, Citizen Advocacy and
Intentional
Invitation,
Support
brokerage, Circles of Support, Person Centred
Planning,
Creating Community Connections, Family and Individual Leadership,
Inclusive Education Employment, Individual Budgets and Self Directed
Support and Asset Based Community Development.
To find our more and to a book a place, link to our
partners at Inspiring
Inclusion
Our
newest
project aims to work on the learning process around
personalisation. We are working
with
a
broad coalition of partners to design new awards in social care that
will creatively bring together people who use services, families,
community members, workers and other professionals into a co-productive
learning process.
This is part of our vision for Inclusive Life in
Scotland. In the past, educational programmes and institutions have
taken people out and away from society or the workplace in order to
learn but this doesnt make sense any more when we are moving to more
personalised social care. Instead we need to all learn together. More
info to follow soon!
“...there needs to be a fundamentally
respectful and ethical relationship between services and the people
they assist”
Michael Kendrick
This
is
a new partnership with
friends from Switzerland and the USA who have
pioneered
an approach
focussed
on
teachers and pupils who are more
challenging.
Teachers Empowered is sustained by a vision that seeks
to make a
lasting
contribution
to the venerable and honorable vocation of
teaching: We want to live in a world in which positions are clearly
differentiated and clearly occupied in order to provide stronger
support for a diversity of cultural and individual life styles. Such a
world needs strong personalities and strong teachers.
Using Process Work (also known as process-oriented psychology) as a
methodological framework, the program provides an introduction to
specific attitudes, techniques, and practical exercises that inspire
and empower teachers to work
with
the tensions and demands they face on
a daily basis. The feedback of recent program participants shows that
Teachers Empowered makes a significant contribution to helping teachers
gain a new perspective on their profession as well as on their
day-today challenges.
The program is supported by an international network and an interactive
learning and support platform (www.starke-lehrkraefte.net). whose
purpose is to restore the appreciation and respect to this profession
that it deserves. It is a resource rich model finding ways to
acknowledge and use the capacities and gifts or teachers and pupils
together.
This year (2011) we are
evaluating two organisations in Scotland that provide social care and
we are finishing an evaluation of an Advocacy organisation too. We have
evaluated ten different supported
living
services in the U.K. so far (see the articles in the resources
pages of this site for more information) and we are now
co-ordinating
an Altrum project to
develop
evaluation processes that can involve everyone, including people who
use services, in commenting upon and advising on service
improvements.
We
wanted to develop an Evaluation Process that would
explore quality in the newer more personalised services, something that
could be easily used and understood by everyone. The Five
Dimensions Evaluation Process was the result.
It been developed to be used by
mixed teams; people who
are fascinated by how services work –
people who use
services, carers,
professionals are all team members.
We believe that organisations have patterns and routines
that are
difficult to see when they are lived from the inside, year after year.
Yet these patterns may be the reason why things stay the same and why
the same problems keep coming back. This means it's hard to identify
what is really happening unless there is a clear feedback process.
Organisational
change
often
fails
because
it
doesn't
address
the
broader
social,
historical and cultural issues that affect people
who use
social care services.
Using the Five Dimensions approach we explore the
patterns and processes in the delivery of a service that contribute
to unique, empowering support and right relationships- we provide a
reflective process to help improve services, raising awareness about belief
systems
and how things are happening?
“The process of 'serving' people well
is not a function of a simple adherence to procedures or the use of a
technology. On the contrary, it is a task that usually draws heavily on
those involved as 'servers' to be very present to, and respons
ive to,
the person being served. It involves many elements of one's
total person,
including
one's
perception,
insights,
integrity,
ability,
limitations,
character,
values,
strength,
time and energy. Far from being some
remote, detached activity in which all choices are objectified, it is a
task which intensively engages one's subjectivity. It should not
surprise us that human beings find serving others to be very
challenging, if not frequently overwhelming.”
For
more
information
about
the
Five
Dimensions
watch
a
short video here
And for information on our evaluation work involving
people who use services in the process see here.