Citizen and Front Line Leadership

People with their personal assistants exploring Right Relationship

Citizen and Front-Line Leadership: Action Research

We have been exploring approaches for developing good links between frontline and citizen leadership in practice which can improve the personal outcomes for those using social services particularly within the context of Self-Directed Support. This work was funded by the Scottish Social Services Council. This includes how Self-Directed Support is changing the leadership relationship between people who are supported and front line workers – the factors and conditions that promote effective frontline and citizen leadership, and support positive outcomes for individuals using services.

The Full Report is available in the Scottish Social Services Council’s site – Step into Leadership (4.1MB PDF opens in a new window).

We have also been exploring  implications for frontline workers working with individuals on a Self-Directed Support pathway, particularly in relation to leadership skills, behaviours and capability and the implications for people who are directing their own support.

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